Conditions Of Travel.
Soglen Pty. Ltd. - trading as Southern Cross Safaris reserves the right to alter the route or itinerary of any of it’s tours, and arrange alternative carriers to those advertised if necessary. Soglen Pty. Ltd. can not guarantee arrival or departure times, in the event that unforeseen circumstances are encountered e.g. poor track/ road conditions, severe weather or mechanical failure. Every effort will be made to keep to published timetables, though no liability will be taken for any missed connections. We accept no liability/responsibility for loss or damage to personal belongings or baggage.

Liability.
Passengers should note that adventure travel involves some risk. Whilst we make every effort to safeguard our passengers and their belongings, we cannot be held responsible for personal injury or loss, due to the irresponsible actions of our passengers.

Insurance.
Soglen Pty. Ltd.  recommends passengers purchase their own travel insurance. This should cover illness, injury to person, loss/damage to personal belongings and inability to travel on the confirmed date.

Cancellation Policy.
Fees will be charged in the event of cancellation.

  • 2 Days- 30 Days     25% of tour cost
  • 24 Hours- 2 Days    50% of tour cost
  • Within 24 Hours    100% of tour cost
Personal Conditions.
Soglen Pty. Ltd. realizes that some passengers may have medical or dietary requirements, these must be made clear to our staff at the time of booking. We will take no responsibility to provide specialized medications. Special dietary requirements will be catered for at a nominal fee, this excludes kosher meals. We advise that a good level of fitness is advantageous, as most of our tours require involve some form of walking/trekking, but is not essential.

Luggage Limitations.
15Kg’s of luggage per person in a soft carry bag, plus a sleeping bag and pillow.  Size limits for the soft bag are - 24" x 12" x 12”. A small backpack is also recommended for day to day items.